What should I do if my online proof doesn't look correct?

If your online proof does not look right, the safest fix is to rebuild from the correct template and resubmit.

• Use the provided template file to recreate or correct your design.
• Upload the revised file to your order.
• Add a comment explaining what you changed.
• The support team reviews the updated file and posts a new proof.

Working from the correct template helps make sure sizing, bleed, and safe area all line up on the next proof.