Nadia Petrov
Nadia Petrov Customer Education Writer at 4OVER4.COM
Question

I accidentally clicked the wrong button and can't access my proof anymore. How do I regain access?

Answer

If you accidentally clicked the wrong button and lost access to your online proof, it can be restored. Contact 4OVER4 support with your order reference number and the team can re-enable or re-post the proof so you can review and approve it.

  • Have your order number ready so support can locate the exact job quickly.
  • Ask the team to re-enable or re-post the proof to your account.
  • Review the proof again and approve it, or reject it with notes if changes are needed.
  • Your order waits for your approval, so it will not move forward without you.

Because nothing prints until you sign off, an accidental click will not cost you the chance to review your proof.

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