Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
Why won't my sizing selections stay selected during checkout?
Answer
When size selections keep reverting or refuse to stay chosen during ordering, it is usually a browser compatibility or cached-data issue rather than a problem with the product itself.
- Clear your browser cache and cookies, then reload the product page and reselect your options.
- Switch to a different browser such as Mozilla Firefox, Chrome, or Safari, which often resolves fields that reset.
- Update your browser to the latest version and disable extensions that may interfere with form inputs.
- Confirm each option is fully selected in the instant price calculator before adding to cart.
If the selections still will not hold, contact support with the product and specifications you need and they can build the order for you.
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