Marcus Chen
Marcus Chen Senior Content Strategist at 4OVER4.COM
Question

What should I do if I receive an incorrect or unsatisfactory print order?

Answer

If your order arrives incorrect or unsatisfactory, send clear photos and management will review the complaint, often resolving it without asking you to return the materials.

  • Contact 4OVER4 with photos of the defect and your order number.
  • Management reviews the case and decides on a refund or a reprint.
  • In most cases you keep the original materials, so there is no return shipping to deal with.

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