What should I do if I notice an error in my order before it's printed?

Use the proof review to catch mistakes before anything prints, and act quickly so the correction can be made while the job is still in the queue.

• Review the online proof carefully
• Reject the proof if you spot an error
• Contact support right away with your order number, describe exactly what needs to change, such as a misspelled word or incorrect detail, and attach supporting files if you have them
• The team will review the order to verify the error, and if it has not yet entered production they can correct it before it prints
• Request it as soon as possible, ideally before you approve your proof, since changes may not be possible once the order is sent to print