Marcus Chen
Marcus Chen Senior Content Strategist at 4OVER4.COM
Question

What happens if I notice an error in my order details before production?

Answer

If you spot a mistake before your job reaches production, contact our support team quickly with your order number and the corrected details. As long as the order has not gone to press, we can usually update it for you.

  • Have your order reference number ready.
  • Note exactly what needs to change, such as quantity, size, or a specification.
  • Reach out as early as possible, since edits are only possible before production starts.
  • Confirm current options and turnaround on the product page, as these can vary by product.

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