Question
What should I do if I notice a printing error or quality issue with my order?
Answer
Printing errors, sizing mistakes, and quality problems are all handled the same way: get in touch quickly with clear documentation so our team can investigate and correct it, including for any future runs of the same job.
- Email our support team at the address shown in your order confirmation.
- Include your order number and a specific description of the problem.
- Attach photos that show the issue against the expected result where possible.
- Note any deadline you are working toward so we can flag time-sensitive fixes.
Our team reviews the case, takes corrective action, and discusses the available solutions with you before anything is reprinted.
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