Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What happens if I don't complete checkout before signing up for an account?
Answer
An order only exists once it generates an order number. If you did not receive one, the order was not saved and will need to be placed again. Creating your account first, then ordering, keeps everything tied to your profile.
- No order number: means the order was not generated.
- Place it again: restart the order to create a valid record.
- Account first: sign up, then order so it is saved to your account.
Watching for the order-number confirmation is the simplest way to know your order actually went through.
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