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Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM

Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

What does it mean when I get an 'Order is Printing' email?

Answer

The 'Order is Printing' email means your job has reached the print stage. What happens next depends on whether your product needs extra finishing.

Order typeWhat to expect
No extra finishing (no scoring, folding, perforating, die-cutting)typically ready to ship or pick up by the next business day
With finishing stepsmoves to the bindery stage after printing, so it usually will not be ready the same business day; a follow-up email arrives once the job is complete

Either way, you will receive another email when the order is completed and shipped, or when it is ready for pickup. Do not pick up your order until you receive the email confirming it is READY.

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