Question
How do I request a tax exemption or remove sales tax from my order?
Answer
Requesting tax exemption is a quick email to our Support Team with the right document attached. Send a copy of your tax exemption certificate or resale certificate and we can remove sales tax from your account or a specific order.
| Step | What to do |
|---|---|
| Contact | Email our Support Team |
| Attach | A copy of your Tax Exemption or Resale Certificate |
| Scope | We can remove tax from your account or a specific order |
| Time limit | No retroactive refunds on orders placed more than 30 days ago |
Keep the 30-day rule in mind, as we do not retroactively reimburse sales taxes on orders placed more than 30 days ago.
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