Question
Can I use a sales tax exemption certificate to remove sales tax from my order?
Answer
Yes, a valid state tax exemption or resale certificate lets us remove sales tax from your order. The process runs through our Support Team by email, and once your certificate is on file we can clear tax for your account or a specific order.
| Step | What to do |
|---|---|
| Contact | Email our Support Team |
| Attach | A copy of your Tax Exemption or Resale Certificate |
| Scope | We can remove tax from your account or a specific order |
| Time limit | No retroactive refunds on orders placed more than 30 days ago |
Send your certificate promptly, since sales tax is not retroactively reimbursed on orders placed more than 30 days ago.
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