Question
Can I customize or remove options from my order after pricing?
Answer
Yes, you can adjust a custom order after you have received a quote, whether that means adding, changing, or removing options. Since pricing depends on the configuration, changes may update your total. To make a change:
- Contact support with your request: tell us exactly what to add or remove, such as dropping edge coloring or another finishing option.
- Get updated pricing: if the change affects cost, we provide a revised quote before you commit.
- Confirm the new configuration: approve the updated specs so the corrected order can proceed.
Make these changes before you approve for production, since finishing and options are locked once the job prints.
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