Question
Can I change or stop my order after it's been sent to print?
Answer
Once an order has been printed, no changes can be made to it. At that point the physical product exists, so any different content or specification means placing a new order.
- Before print: flag issues immediately so support can adjust or stop the job in time.
- After print: a new order is required for any different design or spec.
If you spot a problem, contact support early. Catching it before production begins is the only reliable way to change or stop the job.
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