Question
Why is my file upload stuck at a low percentage?
Answer
A stalled or crawling upload usually points to file size or a connection issue, and support can help if it will not clear.
- Check your internet connection and try again on a stable network.
- Very large files take longer, so give it time or compress the file if possible.
- If it stays stuck, contact support to troubleshoot.
- They can suggest an alternative such as a file-sharing link, or upload it for you.
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