Emma Davis Print Production Specialist at 4OVER4.COM
Emma is our prepress and print production voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What should I do if my file doesn't look right when I upload it?
Answer
If the uploaded file looks off, with wrong colors, shifted layout, or missing elements, flag it before it reaches production so it can be fixed on a proof.
- Contact support right away and describe exactly what looks wrong.
- Common causes are RGB-to-CMYK color shift, missing fonts, low-resolution images, or spreads instead of single pages.
- Upload a corrected file and the team updates your order.
- You get proofs to review and approve before anything prints.
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