Question
The order I received is not complete. What can I do?
Answer
In some cases, an order may have parts that ship separately. If your order status has still not changed to "Shipped" but you have received part of the order, then the rest of the shipment will be arriving by the estimated delivery date.
If you feel that something is missing from the order, simply reach out to our Support Team at (718) 932-2700 and we will look to resolve the issue.