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Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM

Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

Can I add special delivery instructions for my order?

Answer

Yes. If your delivery location has quirks, add them as instructions so the carrier or messenger can plan around them. Contact 4OVER4 support before or after placing the order with the details and we will attach a production note to your order.

  • Limited building or receiving hours
  • Gate codes, buzzer numbers, or security check-in steps
  • Loading dock or freight elevator access
  • Holiday closures or days no one will be on site
  • A preferred contact person and phone number

The more specific the note, the better the odds the delivery lands inside your availability window on the first attempt.

You can also type the instructions in the order comments field at step 1 of the cart when you place the order. Useful details include the floor and suite, an alternate drop-off point such as a lobby or front desk, a preferred delivery time window, and handling notes such as fragile signage or keep-flat pieces.

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