What should I do if my shipment is lost, damaged, or stolen? Email support@4over4.com with your order number; the team files the carrier claim for lost, damaged or stolen packages and reprints lost one… Read answer My order hasn't arrived. What can I do? Check your order history first, then follow the tracking number if it shows Shipped, and call support at (718) 932-2700 if the estimated dat… Read answer Do you offer Messenger Service to Long Island? Messenger service reaches Manhattan, Queens and Brooklyn only, so Long Island orders need another shipping method chosen at checkout.… Read answer Do you offer Messenger Service to Staten Island? Messenger service reaches Manhattan, Queens and Brooklyn only, so Staten Island orders need another shipping method chosen at checkout.… Read answer Do you offer Saturday Delivery? Saturday Delivery is a special setup, so contact support with your order number or call 718-932-2700, and any extra shipping charge will be … Read answer Is there ever a chance that my order will arrive later than expected? Although we rarely miss production schedules, the printing and pre-press process involves equipment which is subject to malfunctions or equi… Read answer What happens when I supply you with the incorrect shipping address? If a package bounces back because of an incorrect address you supplied, 4OVER4.COM reships it to the right address with an added $15.99 fee.… Read answer Why is my customer's address not accepted by your website? Checkout validates addresses against carrier records, so check the street number, suite, city, state and ZIP against the USPS or UPS format … Read answer Why was I charged a UPS address validation fee? If the address supplied is not valid or complete, UPS will make every reasonable effort to find the correct address and deliver the shipment… Read answer Why was my order returned to you? A missing apartment, suite or floor number, or any typo, can send a package back, so call (718) 932-2700 or contact support to reship it cor… Read answer
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