Question
Is there a charge for design setup on custom sublimated merchandise?
Answer
For custom sublimated merchandise you can prepare and approve your own artwork at no extra cost, and a design charge only comes into play when you ask the in-house team to build or heavily rework the art for you.
- Free design templates let you lay out your artwork before ordering.
- A free online proof lets you review and approve the file before production.
- If you want the design team to create or substantially set up custom artwork, they review the project and send a quote first.
| Scenario | Cost |
|---|---|
| You supply print-ready art | No setup charge |
| You use a template and online proof | No setup charge |
| Design team builds custom art for you | Quoted before work starts |
Contact support with your project details and they confirm any cost before beginning.
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