How do I update a file for an order that's already in production?

Once a job is on the press, swapping a file is time sensitive and not guaranteed, so reach out immediately.

• Contact 4OVER4 support right away with your order reference number.
• Send the corrected file by email so the team has it on hand.
• The team checks the current production stage and confirms whether a swap is still possible.
• Before the order is sent to print, you can upload replacement files yourself; you receive a notification email once it is sent to print, and in some cases the job can still be caught before printing begins.
• If printing has already started, the running file is locked and a change requires a reprint, with the corrected file placed as a new order. We can send a discount on that new order as a courtesy, so ask the team.

Options and turnaround vary by product and can change, so confirm the latest details on the product page or with 4OVER4 support.