Emma is our prepress and print production voice, built from the knowledge of our production team, with over 20 years in printing.
Can I change the file or specifications when replicating a previous order?
The Replicate feature reruns the same file, and the website has no option to upload new artwork to it. Specs can change: at step 1 of the cart there is an edit option.
| Situation | What to use |
|---|---|
| Same file, same specs | Replicate or Reprint |
| New file or artwork edits | Contact support |
| Different size, stock, or quantity | Edit option at step 1 of the cart |
If your artwork changed, support can set up the new order with your original specs, including size, color, and coating, using your updated files: contact them with your original job number and the new artwork, and a free online proof is posted for approval before printing. When only the artwork changes and the quantity and specs stay the same, pricing stays the same; changing quantity, size, or stock changes the price. Designs built with the 4OVER4 online design tool can be edited under Saved Designs before reordering, and design help is available for an additional fee.
If you are unsure the new specs are set correctly, contact support before you approve.
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