Question
Will I see tax charges during checkout if I have a tax-exempt account?
Answer
On a tax-exempt account, tax may appear during ordering but should drop off at final checkout, since exemption is verified at the last step.
- Tax may display during the order process even on a tax-exempt account.
- It should be removed at final checkout.
- Note your order number so it can be referenced.
- Contact support to confirm no tax was applied to the final order.
Because exemption is verified at the final step, checking the completed order (not the interim total) confirms tax was removed.
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