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Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM

Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

I'm getting an error message saying my email address is not valid during account setup. What should I do?

Answer

An "invalid email address" message at sign-up is usually a small typo or formatting issue rather than a problem with your email itself.

  • Verify the email is spelled correctly.
  • Make sure there are no extra spaces.
  • If you are signing up through Google, try a different email format.
  • If it continues, contact support with a screenshot of the error.

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