Nadia Petrov
Nadia Petrov Customer Education Writer at 4OVER4.COM
Question

I'm getting an error message saying my email address is not valid during account setup. What should I do?

Answer

An "invalid email address" message at sign-up is usually a small typo or formatting issue rather than a problem with your email itself.

  • Verify the email is spelled correctly.
  • Make sure there are no extra spaces.
  • If you are signing up through Google, try a different email format.
  • If it continues, contact support with a screenshot of the error.

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