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Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM

Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

How do I remove or delete files I'm not using from my account?

Answer

Unused files are cleared from your account by the support team rather than through a self-serve delete button. Let them know which items to remove and they will take care of it.

  • Contact support and list the specific files you want deleted.
  • Give clear details, such as file names or the related order, so the correct items are removed.
  • Only the files you name will be taken down, so double-check the list before sending.
  • Keep a copy of anything you may reuse later, since removal cannot be undone.

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