Question
How can I correct my account email address?
Answer
A mistyped or outdated email on your account can be corrected by 4OVER4 customer support. Because email is used to log in and receive order updates, the team makes the change on their end.
- Contact support and provide both the current (incorrect) email and the correct email address. Requests must come from the current account owner or primary contact, and sending from the email already on file speeds up verification. If you no longer have access to that inbox, request the change from your new address instead.
- Support updates the email in the system for you, often the same day, and confirms once it is live. Your password stays the same, and your purchase and order history carry over intact, so past orders remain available to reorder.
- The new address also becomes your username, so use it to log in going forward.
- The contact name, phone number, and primary contact person can be updated the same way. Make changes before your next order so proofs, confirmations, and shipping notices reach the right contact.
- If the account needs re-verification after the change, ask support to verify it so you can log in.
Confirm the corrected address is spelled exactly right, since order confirmations and proofs are sent there.
Ready to order?
Get your standard business cards printed at 4OVER4