Marcus Chen
Marcus Chen Senior Content Strategist at 4OVER4.COM
Question

How many times should I mail the same audience?

Answer

One mailing rarely does the job on its own. Repetition is what turns a printed piece into a response, and multi-touch sequences consistently outperform a single drop.

  • Three-touch sequence: Three mailings to the same list over roughly 6 to 8 weeks is the proven baseline.
  • Touch one: Builds awareness and introduces the offer.
  • Touch two: Creates familiarity and reinforces the message.
  • Touch three: Drives the action, since recognition is now in place.

Response rates can more than triple with a multi-touch approach compared to a one-time send, so budget for the full sequence rather than a single mailing.

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