Tobias Reed
Tobias Reed Production Knowledge Lead at 4OVER4.COM
Question

What should I do if my email to 4OVER4 is too large to process?

Answer

In rare cases, an email with an extremely large amount of content in the body, not attachments, can fail to process. This is a protective measure that helps keep your account secure, and it is uncommon.

  • The issue is usually the size of the message content itself, separate from any file attachments.
  • It is handled automatically as a safeguard rather than being a problem with your order.
  • If a message will not go through, do not keep resending the same oversized email.

Contact 4OVER4 customer support directly and the team will help you resolve it or set up another way to send your information.

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