What should I do if I'm getting an error message when trying to create a QR code?

If an error pops up while you are building a QR code, the fastest path to a fix is to capture exactly what you are seeing and hand it to the technical team.

Here is what to send:

• A screenshot of the error message, showing the full window if possible
• A mockup of the design where you are trying to place the code

Send both to the support team and they will escalate the issue to the technical team for investigation. Including the mockup helps them reproduce the problem and get you a working code faster.