Tobias is our voice for cutting, binding and large format, built from the knowledge of our production team, with over 20 years in printing.
How do I get assembly instructions or documentation for products I purchased?
If you need assembly instructions or product documentation for something you ordered, the fastest route is to contact the support team with details that identify your purchase. They can then match your item and send the right instructions or model information.
- Have your details ready: your order email address or order number helps locate the item quickly.
- Name the product: mention which item you need documentation for.
- Receive the guide: the team provides the appropriate assembly steps or model reference.
Providing the order number up front usually gets you the correct documentation on the first reply, with no guessing about which version you have.
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