Question
What can't you deliver or ship to my PO Box?
Answer
Delivery to a PO Box depends on the carrier and product. Many orders ship by UPS, which does not deliver to PO Boxes, so anything shipping UPS needs a physical street address instead. PO Box delivery is possible when the order can travel through USPS.
- If your product ships by UPS Ground, plan to provide a street address rather than a PO Box.
- When your location has both a street address and a PO Box, enter the street address at checkout.
- If checkout rejects the PO Box, that is the carrier restriction, not an error on your end.
- Need PO Box delivery? Let the team know and we will check whether your order can ship via USPS.