Question
What should I know about online proofs before approving my order?
Answer
Online proofs are a quick way to confirm your design placement before printing, but it helps to know what they are and are not.
- Low-resolution preview: The proof shown in your account is a low-resolution JPG, meant for checking layout and placement, not final print quality.
- What to verify: Confirm text, image positions, alignment, orientation, that nothing is missing or cut off, and that nothing important sits too close to the trim.
- What it does not show: Exact final color or true print resolution. The actual job is printed from your original high-resolution files, not the low-res proof image.
- If something is off: Reject the proof and add your feedback in the comments section.
A technician reviews your notes, updates the file, and posts a new proof for your approval, so you always confirm before the job prints. If precise color matching is critical, ask support about a hard copy proof instead.
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