Tobias Reed Production Knowledge Lead at 4OVER4.COM
Tobias is our voice for cutting, binding and large format, built from the knowledge of our production team, with over 20 years in printing.
Question
What if I have a problem with my poster order?
Answer
4OVER4.COM backs every order with a 100% satisfaction guarantee, part of a set of guarantees covering quality, pricing, rush fee back, service, and overall satisfaction.
- If the quality or delivery is not right, the support team will make it right; color matching is not guaranteed
- Prints that do not match your approved proof are reprinted at no charge
- Reach out through the Help Center or contact customer service directly, real people respond
- Keep your order number handy, note exactly what differs from the approved proof, and include photos of the issue to speed up a resolution
The guarantee covers every order, so you are never stuck with a print you cannot use.
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