Question
What should I do if part of my order seems to be missing from the package?
Answer
If part of your order looks missing, contact 4OVER4 support right away with your order reference and a note on what appears short. Often the missing pieces are simply in a second box that is still on its way.
- Reach out promptly: share your order reference and the details of what seems missing.
- Check for split shipments: items in one order can ship in separate packages depending on production and the products involved.
- We confirm and resolve: support verifies the shipment details and arranges a fix if anything is genuinely short.
Hold onto the packaging and any packing slips, as they help us confirm what arrived.
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