Question
What if something goes wrong with my order?
Answer
Greeting card orders are backed by a quality guarantee. If your cards arrive damaged or do not match the proof you approved, the team will make it right.
- Contact support with your order number and photos of the issue.
- Coverage applies when cards arrive damaged or differ from your approved proof.
- Our file review often catches setup problems before printing, such as wrong dimensions.
- A reprint or correction is arranged once a covered issue is confirmed.
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