Question
If I experience an error during checkout, what should I do?
Answer
An error during checkout is usually temporary and often clears with a quick reset of your browser or a short wait.
- Clear your browser cache and cookies, then attempt the order again.
- Try a different browser or a private/incognito window to rule out a stored session issue.
- If the site was recently updated, wait a short time and retry, since the issue may resolve on its own.
If the error persists after those steps, contact customer support with the product, quantity, and account email so they can complete the order for you or investigate the cause.
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