How do I report a problem with my order?

For any problem with an order, contact support within 30 days of delivery. A clear, documented message is the fastest way to a resolution.

• Email support with your order number.
• Describe the issue in detail so the cause is easy to identify.
• Attach photos where possible that show the problem clearly.

A support representative reaches out to address the issue and agree on how to make it right.

• Include photos of the problem and of the packaging, the product name and roughly how many pieces are affected; if the print does not match your approved proof, say so.
• If the damage looks like it happened in transit, keep the packaging and the product until the case is resolved.
• A confirmed defect gets a free reprint or a refund of the purchase amount. An approved return ships back within 10 days of authorization, 100% of the product, and 4OVER4 pays the return shipping on approved defective items, with no restocking fee.
• Color matching is not guaranteed.