Question
How do I report a problem with my order?
Answer
For any problem with an order, contact support within ten days of delivery. A clear, documented message is the fastest way to a resolution.
- Email support with your order number.
- Describe the issue in detail so the cause is easy to identify.
- Attach photos where possible that show the problem clearly.
A support representative reaches out to address the issue and agree on how to make it right.
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