Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM

Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

What should I do if I'm having trouble approving my order proofs after payment?

Answer

If you have already paid but the approve button will not respond, support can confirm the approval on their end so your order is not held up.

  • Contact 4OVER4 support right away.
  • Provide your order reference number.
  • Describe the issue, such as the approve button not responding.

The team can manually confirm your approval so the order proceeds to production on schedule.

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