Tobias Reed
Tobias Reed Production Knowledge Lead at 4OVER4.COM
Question

What payment method is required to place a custom order?

Answer

Every order, including custom jobs, needs a valid payment method on file before it can be submitted. A credit card is what authorizes and pays for the job, so it lets the order move from your cart into production.

  • Add a valid card or accepted payment method to your account before submitting the order. You can enter or update it during checkout or in your account settings.
  • At checkout you supply the full card details: card number, expiration date, billing ZIP, and the CVV security code (the 3-digit code on the back of most cards, or the 4-digit code on the front of an American Express).
  • If nothing is saved yet, set it up first so checkout does not stall.
  • If your card is not on hand, contact customer support and an agent can help approve the order for you.
  • Support can also confirm that the correct card is tied to your order if you are unsure.

With a valid method attached, your custom order can be approved and released to print without delay.

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