Tobias Reed
Tobias Reed Production Knowledge Lead at 4OVER4.COM
Question

How do I make changes to payment method on an existing order?

Answer

Changing the payment method on an order that is already placed is handled by the support team rather than a self-service edit on the order page.

  • Contact 4OVER4 support with your order details.
  • Let them know you have updated your card information on the account.
  • The team charges the new card and sends the order to print.

Providing the order number up front lets the agent apply the new method and release the job in one step.

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