Emma Davis Print Production Specialist at 4OVER4.COM
Emma is our prepress and print production voice, built from the knowledge of our production team, with over 20 years in printing.
Question
How do I confirm that 4OVER4 received my uploaded files?
Answer
Once you upload artwork to your order, there are a couple of quick ways to confirm 4OVER4 has it.
- Log into your account and open the order. Received files are listed with a timestamp on the order details.
- Watch for an email confirmation, and check spam and promotions folders if it does not appear right away.
- If files are not showing after a short while, the upload may not have finished. Try re-uploading from the order page.
- Contact the support team with your order number if you want a person to verify the files landed correctly.
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