Sofia Ramirez
Sofia Ramirez Design & Templates Editor at 4OVER4.COM
Question

How do I confirm that 4OVER4 received my uploaded files?

Answer

Once you upload artwork to your order, there are a couple of quick ways to confirm 4OVER4 has it.

  • Log into your account and open the order. Received files are listed with a timestamp on the order details.
  • Watch for an email confirmation, and check spam and promotions folders if it does not appear right away.
  • If files are not showing after a short while, the upload may not have finished. Try re-uploading from the order page.
  • Contact the support team with your order number if you want a person to verify the files landed correctly.

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