What should I do if I can't sign in or create an account?

If you cannot sign in or create an account, support can pinpoint the account issue, but most sign-in failures come from a stale browser session or a small credential mismatch, so a few self-checks often clear it first.

• If you see an "account not verified" error, check your email for a verification link from 4OVER4 and click it, then log in. Look in your spam folder if the email is missing, since an unverified email is the most common login block.
• Confirm your email and password are entered correctly, with Caps Lock off.
• Try the Forgot Password link if you are unsure of your password or the error keeps coming back.
• Clear your browser cache and cookies, or try a private or incognito window with extensions disabled.
• Switch to a different browser such as Chrome, Firefox, Edge, or Safari, or try another device. Rebooting your computer and reopening a fresh browser window can also clear a stuck session.
• If it still fails, contact the 4OVER4 support team with your account email for help with account access.