I can't log in to my account even after resetting my password. What should I do?

If a reset went through but you are still blocked with a not verified message, the account just needs its verification finished. Try this next.

• Request a new verification email if that option is offered on the sign-in screen.
• Look through spam and junk for the message and use the link it contains.
• For persistent trouble, contact customer support and we can verify the account manually.