Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
I can't log in to my account even after resetting my password. What should I do?
Answer
If a reset went through but you are still blocked with a not verified message, the account just needs its verification finished. Try this next.
- Request a new verification email if that option is offered on the sign-in screen.
- Look through spam and junk for the message and use the link it contains.
- For persistent trouble, contact customer support and we can verify the account manually.
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