Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
Do you offer discounts for customers with special circumstances (nonprofits, long-term customers, etc.)?
Answer
Discounts for special situations are handled case by case and require management approval.
- Eligibility and amount are decided individually, not by a fixed rule.
- If you hit an issue with an order or have a special circumstance, contact support to discuss options.
- Any approved discount must be noted as a comment when you place the new order.
- Keep your order number and details handy to speed up the review.
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