Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM

Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

Does 4OVER4.COM guarantee print quality on headshots?

Answer

Yes. Every 4OVER4.COM order, headshots included, is backed by a 100% quality guarantee, so you are not gambling on how your prints turn out.

  • What is covered: if prints arrive with color problems, printing defects, or shipping damage, the team makes it right.
  • How it is made right: depending on the issue, that means a reprint or another resolution so you end up with headshots you can actually use.
  • On-time delivery: with a 99.8% on-time record, your prints show up when you planned to have them, which matters before an audition or shoot.
  • Before you order: upload a 300 DPI CMYK file and, for critical color, add a proof so the result matches your expectation the first time.

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