Question
Do you offer custom orders that I can't place through the online system?
Answer
Yes. If an order cannot be placed through the online system, customer service can build it for you as a custom order. Send them the full spec and they will handle the setup in your account.
- Dimensions: the finished size you need.
- Materials: stock or substrate and weight.
- Finishes: any coatings, folding, or specialty options.
- Quantity: the run size.
- Artwork: your print-ready file or a mockup.
- Previous order number: include it if you are repeating a past job.
With that information, the team can create the custom order and get it moving without you needing the standard online flow.
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