Emma Davis
Emma Davis Print Production Specialist at 4OVER4.COM
Question

Why doesn't my order include envelopes even though I selected them?

Answer

If your order arrived without envelopes even though you thought you selected them, the envelopes may have been a separate line item rather than a matched add-on to your main product.

  • Some envelopes are ordered as their own product instead of an option on the card or mailer.
  • Check your order confirmation to see exactly what was included.
  • Contact support with your order number to confirm the details and discuss options.
  • If needed, place a separate order for the matching envelopes.

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