Emma Davis Print Production Specialist at 4OVER4.COM
Emma is our prepress and print production voice, built from the knowledge of our production team, with over 20 years in printing.
Question
Why doesn't my order include envelopes even though I selected them?
Answer
If your order arrived without envelopes even though you thought you selected them, the envelopes may have been a separate line item rather than a matched add-on to your main product.
- Some envelopes are ordered as their own product instead of an option on the card or mailer.
- Check your order confirmation to see exactly what was included.
- Contact support with your order number to confirm the details and discuss options.
- If needed, place a separate order for the matching envelopes.
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