What should I do if a promotional coupon didn't apply to my order?

If a valid promotional coupon did not apply at checkout, it can usually be corrected after the fact. Reach out to support with the specifics and they can review the discount and make it right.

• Contact customer support with the coupon code and your order details.
• Support reviews whether the code was valid and eligible for your order.
• If it should have applied, support applies the discount and refunds the difference to your payment method.

Only one discount applies per order, and coupons generally do not apply to rush turnaround, specialty finishes or custom quotes.