Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What information should I provide to a delivery driver picking up my order?
Answer
When a courier or driver arrives to collect your order, keep a couple of details handy so the handoff is quick and nothing gets confused at the counter.
- Have the order number ready to share with the driver.
- Provide 4OVER4's office phone number so the driver can call our team to confirm anything.
- Schedule the pickup during our standard business hours so staff are on hand.
- If the pickup is on someone else's behalf, note their name in advance.
A quick confirmation call clears up any mix-up before the driver leaves with the wrong or incomplete order.
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