Nadia Petrov
Nadia Petrov Customer Education Writer at 4OVER4.COM
Question

What should I do if I notice a discrepancy in my account coins?

Answer

If your coin balance looks wrong or coins seem to be missing, support can review your account and correct it. The key is giving them the right details up front.

  • Contact support: reach out and report the balance issue.
  • Include your account email: provide the email tied to your account so it can be located.
  • Review and adjustment: the IT Support department checks your account and makes the corrections needed.

Having your recent order numbers handy can speed up the review if the discrepancy is tied to a specific purchase.

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