Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What should I do if I notice a discrepancy in my account coins?
Answer
If your coin balance looks wrong or coins seem to be missing, support can review your account and correct it. The key is giving them the right details up front.
- Contact support: reach out and report the balance issue.
- Include your account email: provide the email tied to your account so it can be located.
- Review and adjustment: the IT Support department checks your account and makes the corrections needed.
Having your recent order numbers handy can speed up the review if the discrepancy is tied to a specific purchase.
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