Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM

Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

What happens if I use reward points toward an order-do I still need to provide payment?

Answer

Reward points, also called coins, are deducted from your account the moment you apply them, and whether you still owe anything depends on how the points compare to your order total.

  • Points cover the full total: nothing more is due and no card is charged.
  • Points cover part of the total: you supply a payment method for the remaining balance.
  • Deduction is immediate: the applied points leave your balance as soon as they are used.

At checkout the running total updates as points are applied, so you can see exactly how much, if anything, is left to pay before you confirm.

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